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– Omnichannel Contact Center System | Zoom

 
We’re here to help you connect, communicate, and express your ideas so you can get more done together. Zoom offers Webinar and our newest product Zoom Events to accommodate all of your virtual event needs. Contact our team today Connect with a Zoom expert today to improve your customer service performance, and experience the benefits of introducing a video-optimized cloud contact center software solution.

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Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Enter your work email Sign Up Free.

In this together. Keeping you securely connected wherever you are. Keeping you connected wherever you are. Zoom for you. Zoom Meetings. See it in action. Zoom Rooms. Zoom Phone. Zoom for Home. Zoom Chat. Zoom App Marketplace. Zoom Events. Learn more about Developer Platform solutions.

Hosted online experiences that are easily monetized and scalable to new audiences. Zoom is Ranked 1 in Customer Reviews. There is no other tool that has brought people closer together than Zoom. I use Zoom on an airplane, in the car, in my house, in the office – everywhere. We are everywhere, so it’s very important to have the most easy way to go and start meetings. We’ve had fantastic results all over the company. Tech Companies Trust Zoom.

Request a Demo Buy Now. Please confirm your email below to get started. Use Another Email. Customize your contact center service using the Zoom Admin console and the same Zoom client for Contact Center Agent and Supervisor workflows. With only a few lines of JavaScript, add Zoom Contact Center into your existing application or website. You can also integrate data from third-party systems like Salesforce to help provide call center agents with the most up-to-date information. Exceed customer expectations and make engagement easy from their digital presence of choice.

Connect with a Zoom expert today to improve your customer service performance, and experience the benefits of introducing a video-optimized cloud contact center software solution. By submitting the form, I agree to the Privacy Policy. Deliver a better customer experience Do you need a contact center solution? See where you stand. Download the White Paper. Simple agent and supervisor experiences For all Zoom Contact Center agents and call center supervisors, the call handling experience is part of the same Zoom client.

Empower contact center employees Enable immediate productivity by adding agent and supervisor capabilities to their existing Zoom client. Minimize IT complexity With no need to deploy additional software, simply configure your contact center settings in the Zoom Admin console. Stay connected Communicate with and support customers no matter where your teams work.

Request a demo. Cloud contact center software built for flexibility and efficiency. Build with ease using the visual IVR system. Organize your agents using skills and proficiencies. Align agent resources with call routing groups and queues.

Measure and improve call center performance with analytics. Easily integrate Zoom Contact Center With cloud contact center software, your customers can start the conversation from the digital channel of their choice, like a website, application, or even a phone call, and add video if needed.

Contact our team today Connect with a Zoom expert today to improve your customer service performance, and experience the benefits of introducing a video-optimized cloud contact center software solution.