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Get documentation on deploying, managing, and using the Zoom platform. What’s New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases. It’s driving me insane. I didn’t had any problem on Windows Thank you!

Go to Solution. View solution in original post. Thanks for reaching out! I have escalated this issue internally and once I hear back I will pass that info along. After reaching out I found that Zoom is not yet officially supporting Windows The system requirements page still certainly does not list Windows I have heard many users be able to run Zoom on Windows 11 with no problem, but also numerous cases of users having some trouble of one type or another.

You can stay up-to-date with our blog and release notes! I had the problem resolved by Zoom’s Engineering support. It was the Laptops specific audio driver that was not working. Although when I first logged this issue the drivers had been verified, now that I reinstall the driver today things work correctly. There are many UX models listed. They kinda try to work but cut out after a few seconds. Downloading the audio driver manually and restarting the computer didn’t work for me.

I’ve tried it twice now and nothing. I’ve even tried a complete PC Reset, but still the same problem persists. The only change is the first pair “mic and speakers” in the “audio video and outputs” section, drivers have now successfully migrated their settings.

Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for. Search instead for. Did you mean:. Zoom Products Meetings Failed to detect microphone and speaker. Failed to detect microphone and speaker. Go to solution. Sneferu Observer. Topics: Topics: Audio. All forum topics Previous Topic Next Topic. Sneferu Thanks for reaching out! Thanks again! Hey Sneferu!

I am also having the same problem! Is there still no solution for windows 11? Jennifer-wu-wu Observer. In response to majosearosemena. Robert63 Observer. DollyBeck Observer. In response to dudimodigliani. To be clear, speakers and mic work flawlessly in other apps YouTube, messenger, etc. In response to DollyBeck.

Sheema Observer. I am having the same issue, i tried to update my driver but not working still. Same problem here. I’ve downloaded the driver from Asus, but Windows won’t let me install it. Says, “you already have the best driver installed”, or something to that effect.

Looking in Device Manager and the Events tab I see this: “Audio inputs and outputs” Microphone and Speaker – audio drivers failed to migrate settings in the update to Win 11 from Win 10 at the end of January.

And Windows won’t allow me to install a new driver. But I don’t seem to be able to use them. This is crazy. Post Reply. Related Content.

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I have an old PC that the new one is replacing. I have run the same test on both machines where they have either been the Host or the participant. The sound is heard only when I run the test from the old PC. Test with each option. If no change go back to Auto.

Next will be to ensure you are using the bit version of Zoom. Often the bit can get installed by default. I uninstalled Zoom and reinstalled using your link. Unfortunately it didn’t make any difference. When I now Share on Zoom and switch to Line 1 the participants receive the audio ok, which is great, but I don’t receive the audio through my speakers. Do you think that can narrows down where the problem might be?

If there is anything else you can think of that I could try I would be very grateful. Using Zoom has been so easy to install and use up to now but with a new PC Hi GMM, Have you resolved the problem? I have the same thing happening on my computer right now. The funny thing is that the last week I was able to share same PC, no hardware changing , but the last 3 days not.

And it seems to be nothing that I can do to avoid this. So annoying. Hi masdeca and KathlynChamen,. It has been sorted to an extent. I created a new Windows account on the PC and installed Zoom and other software. This did not work to begin with but now seems to be OK. The old Windows account works fine for everything else but still does not work transmitting the sound with a video over Zoom.

All settings seem to be the same on both Windows accounts!? Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Register Now. Turn on suggestions.

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:.

Zoom Products Meetings Computer audio not received by participants when u Computer audio not received by participants when using Share Screen. GMM Observer. In Zoom Share Screen video is received by participants but not the computer audio.

Have checked for Zoom and Computer audio setting with no success. Everything works fine on old HP PC. Any suggestion for where to look for the issue would be gratefully received. Thank you. All forum topics Previous Topic Next Topic. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Zoom Products Meetings Failed to detect microphone and speaker.

Failed to detect microphone and speaker. Go to solution. Sneferu Observer. Topics: Topics: Audio. All forum topics Previous Topic Next Topic. Sneferu Thanks for reaching out! Thanks again! Hey Sneferu! I am also having the same problem! Is there still no solution for windows 11? Jennifer-wu-wu Observer. In response to majosearosemena. Robert63 Observer. DollyBeck Observer.

In response to dudimodigliani. To be clear, speakers and mic work flawlessly in other apps YouTube, messenger, etc. In response to DollyBeck. Sheema Observer. I am having the same issue, i tried to update my driver but not working still. Same problem here. I’ve downloaded the driver from Asus, but Windows won’t let me install it. Says, “you already have the best driver installed”, or something to that effect. Looking in Device Manager and the Events tab I see this: “Audio inputs and outputs” Microphone and Speaker – audio drivers failed to migrate settings in the update to Win 11 from Win 10 at the end of January.

And Windows won’t allow me to install a new driver. But I don’t seem to be able to use them. This is crazy. Post Reply. Related Content.